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Shipping Policy

All orders over $99 ship for free within the continental United States via standard UPS or FEDEX ground. Orders to Alaska and Canada are shipped using UPS ground services*. You can select other UPS options including next day, two day and three day services. Charges for expedited or premium delivery services will be added to your order and prepaid.  Expedited or premium charges are not refundable. All shipments include carrier insurance to guarantee acceptable delivery. Hawaii and Alaska do not qualify for free shipping. For shipments to Hawaii, the US Virgin Islands and Puerto Rico your order will ship by available services from either UPS or FEDEX. Shipping charges will be added to your order and prepaid. Orders outside the continental United States will ship by UPS International and charges will be added to your order and prepaid.


For shipping charges on orders less than $100, please add the product(s) to your cart and enter your zip code. The following are typical shipping charges:

UPS Ground Shipping charges: UPS Ground Orders* under $100 start at $5.99 and UPS Ground Orders within the continental USA over $99 are shipped for free. 

*some restrictions may apply. Please check the shipping on the cart page after entering your ship-to zip code. 


Every shipment method we use is trackable and insured. Below is a list of our shipment methods and their estimated shipping time. All shipment times are shown in business days, Monday through Friday. Shipping days do not include weekends and holidays.

 

Standard shipping

 

We ship by UPS, FedEx, USPS or other common carriers that provides insurance and tracking. Shipments often require signature at time of delivery. Some shipments may be left at the driver's discretion. Shipping times vary as follows:

  • Standard Ground Shipping: 2 to 6 business days.
  • Second Day Air: Shipment time is 2 business days. The day following the ship day is the first day. For example, an item that ships on Friday (not counting Saturday or Sunday) should arrive on Tuesday.
  • Next Day Air: Shipment time is 1 business day. An item should be delivered the following business day if the carrier receives that item prior to their daily cut-off time. Carrier cut-off times vary by carrier.

PLEASE NOTE: When choosing either Second Day or Next Day Air, please be aware of the product's needed time to pick, pack and ship.

 

Truck or Common Carrier Shipments
(often referred to as “Freight” or "LTL" Shipping)

 

Truck, LTL and/or Common Carrier shipments are reserved for large, heavy, or oversized items such as Safes or Multiple-Case Orders. Such products or items are palletized and loaded onto a large truck for shipment and delivered by scheduled appointment by lift-gate for Curbside Service. It is the customer’s sole responsibility to bring the freight up any drive path, inside a store, building, home, garage, or into the final destination. Drivers do not assist with un-packaging, inspecting, or any set-up with curbside delivery. Additionally, debris removal (boxes, cartons, packing materials, etc.) is not included with your purchase, and in-Office or in-Home Installation is NOT included with your purchase unless arrangements have been made for those services, notice of such special services are noted on your invoice and the cost of those services have been prepaid. This shipping total is added to your invoice automatically at checkout.

Freight companies will call customer to schedule a delivery appointment. It is the customer’s responsibility to inspect all merchandise prior to carrier’s departure from the delivery location. If the merchandise appears to be damaged, please note the damage(s) or imperfection(s) on the freight bill and REFUSE the shipment immediately. This will assist with a quicker return, replacement or refund request. Please contact our customer support team at 561-xxx-xxxx immediately upon damages or imperfections found within an inspection. You should ALWAYS refuse shipment immediately if you notice something damaged, this assists to avoid costly shipping charges to you and fast turnaround times for a potential replacement. In case of refusal of shipment – the safe or palletized cartons will remain on the delivery truck and will be sent back to our facility. If your delivery has been refused due to damage please contact one of our customer service representatives at 561-xxx-xxxx. A representative will initiate a new order.

*** Merchandise will not be delivered without a signature *** NO EXCEPTIONS ***

Shipment time is usually 4 to 9 business days. Shipment times are estimates. Remote shipping destinations, shipments during holiday seasons and in cases of extreme weather may exceed the estimated shipment times.

 

 

Standard Shipping Information 

 

If your order contains two or more items, they may be shipped in multiple boxes on different days due to varying availability. We do not charge for extra shipping for split shipments.

 

We try our best to ensure that shipping charges for special orders are correctly calculated before you purchase. However, at times, it may not be possible to do so accurately. We reserve the right to notify you after you've purchased an item of any additional shipping or handling charges necessary to deliver your order. If notified of any additional charges, you have the right to modify or cancel your order for a full refund.

 

Estimated Shipment Times

 

If your order is received by us before noon, Eastern Time, you can expect items specifically marked “IN STOCK” on the Product Order Pages to ship the same day or within 1 to 2 business days of your order.

 

Where can I have my order shipped?

 

We ship anywhere within the continental United States, Alaska, Hawaii, and Canada. If you have an APO/FPO/DPO* address, call us to place your order and obtain a custom shipping quote. We do no ship outside the United States and Canada unless special arrangements are made and additional shipping costs are added to your invoice and prepaid.

 

* Please note that anything marked Freight (LTL) cannot be shipped to an APO/FPO/DPO address since LTL carriers cannot deliver to these addresses and the items are too large to be shipped via USPS/MPS.

 

Shipping & Order Confirmations

 

Shortly after you have placed an order, you will receive an email confirming or acknowledging that we have received your order. You'll receive a second email when your order has shipped. Please save these email invoices for your records

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Shipping Backorders

 

On occasion an item(s) may be backordered.

 

If you order more than one item, we will do our best to send available items together. If only some of the items in your order are available we reserve the right to ship you multiple packages. If we ship your order into multiple packages, you will NOT incur any additional shipping charges.

 

In the unlikely event we're unable to ship your order complete, we reserve the right to ship the stock we have and backorder the items we're unable to ship. You will be notified via email of the estimated delivery date for your backordered item(s), and you will NOT be charged additional freight charges for backordered items. Should you wish, you may cancel any backordered item and receive a refund.

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Authorized Dealer Program

MERIK is rapidly expanding.  Join one of the fastest-growing authorized dealer programs
in the security hardware industry and become a part of the MERIK family.

The MERIK Authorized Dealer Program offers:

  • A wide range of high quality security hardware, all under one exclusive brand name
  • Instant Authorized Dealer product discounts
  • Special Authorized Dealer product promotions
  • A brand that can be easily integrated into your existing business
  • The ability to differentiate yourself and your product line in a competitive retail and service market
  • Freight discounts and allowances
  • A coordinated dealer to dealer customer referral program
  • National lead distribution program
  • Marketing Tools and Promotional Signage

Be part of the movement as MERIK expands nationwide to provide consumers with a full range of top quality security hardware products… products people need, from a name they can trust.

If you have interest, please continue and answer a few simple questions to help our MERIK team review your inquiry. Once your information is reviewed, you will receive an email with more information about this opportunity.

We look forward to hearing from you!

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